Privacy Policy
This Privacy Policy outlines how Parkhaven Communities collects, uses, maintains, and discloses information gathered from users (referred to as “Users”) on our website, parkhavenmgmt.insightsolutionsos.com. We are committed to protecting your privacy and ensuring a secure and transparent experience as you interact with our site.
Personal Identification Information
At parkhavenmgmt.com, we collect personal identification information from Users in various ways.
This includes details such as your web browser, IP address, time zone, and certain cookies that may be stored on your device. As you navigate through the Site, we also gather information about the specific pages or products you view, the websites or search terms that directed you to us, and your interactions with the Site. When you fill out a form on the Site, we collect information such as your name, email address, phone number, business name, and any other relevant details regarding the services or information you seek. This allows us to tailor our services to better meet your needs.
While you can visit our Site without providing personal information, we will only collect such details if you choose to voluntarily submit them. You may opt to withhold personal information, but please note that doing so may prevent you from fully engaging in certain activities or services offered on the Site.
Device Information
We may collect non-personal identification information about Users whenever they interact with our Site. This includes details such as the type of browser, device, and technical information regarding how Users connect to the Site, such as the operating system, Internet service providers, and other similar data. This information is collectively referred to as “Device Information.”
We gather Device Information through the following technologies:
Cookies: These are small data files placed on your device or computer, often containing an anonymous unique identifier. Cookies help us enhance the performance of our Site and support remarketing efforts. Your web browser may store cookies on your device for record-keeping and tracking purposes. You have the option to set your browser to refuse cookies or alert you when they are sent. Please note, however, that some parts of the Site may not work properly if you disable cookies. For more details on cookies and how to disable them, visit All About Cookies.
Log Files: These files track activity on the Site and may collect information such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
Tags and Pixels: These electronic files help us record how you interact with the Site and collect relevant browsing information.
How We Use Collected Information
Parkhaven Communities may collect and use Users’ personal information for the following purposes:
To operate and manage our Site
We may need your information to display content on the Site correctly and ensure smooth functionality.
To enhance customer service
The information you provide helps us respond more efficiently to your customer service requests and support needs.
To personalize user experience
We may use aggregate information to understand how our Users collectively interact with the services and resources provided on our Site.
To improve our Site
We may use the feedback you provide to enhance our products, services, and the overall user experience.
To send periodic emails
We may use your email address to send updates and information related to your orders. It may also be used to respond to your inquiries, questions, or other requests.
To send text messages and updates related to our services
We may communicate with you via text messages to share updates or important information regarding our services.
To improve our services and user experience
We continuously strive to enhance the overall experience for our Users by utilizing collected data to refine our offerings.
To respond to your inquiries and offer customer support
Your information allows us to promptly address your inquiries and provide the assistance you need.
To occasionally send promotional messages, offers, or updates (subject to your preferences)
We may send promotional content or updates on our services, but we will respect your preferences in these communications.
Do Not Track
Please note that we do not alter our Site’s data collection or usage practices when we receive a “Do Not Track” signal from your browser.
Text Message Content
Our text messages may include promotional offers, service alerts, and important updates related to our services. Please note that standard messaging rates may apply depending on your mobile carrier.
How We Protect Your Information
We implement appropriate data collection, storage, and processing practices, as well as security measures, to safeguard your personal information, username, password, transaction details, and any data stored on our Site. While we take every precaution to protect your information, please be aware that no data transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. As such, we cannot ensure the absolute security of your information.
Sharing Your Personal Information
We do not sell, trade, or rent your personal information. We may share aggregated, non-personal data with business partners, affiliates, and advertisers. We also use third-party service providers to help operate our business and manage the Site, such as sending newsletters. We only share your information with these parties with your permission.
We may also share your personal information to comply with legal requirements or protect our rights.
Electronic Newsletters
If you opt-in to our mailing list, we may send you updates and offers. We may use third-party providers to manage newsletters, sharing your information with them only with your consent.
Advertising
Ads on our Site may be delivered by advertising partners who use cookies. These cookies enable the ad server to recognize your device and gather non-personal information for delivering targeted ads. This privacy policy does not cover the use of cookies by advertisers.
Opt-Out
You can opt out of our messages at any time by replying “STOP” to a message
Contacting Us
If you have any questions about this Privacy Policy, our practices, or your interactions with the Site, please contact us at (718) 447-8100.